Setup
Live Status
A
Admin User
Administrator
—
Change Password
Product Source
Where should the chatbot get product info, images, prices and stock?
Odoo ERP
Full integration
Google Sheets
Spreadsheet catalog
Manual Upload
CSV / JSON file
Odoo Connection
Not tested
Product Variants
Save Confirmed Orders To
AI Model
Choose your AI provider. You can switch anytime without restart.
🤖
Claude
Anthropic
Recommended
⚡
GPT-4o
OpenAI
✨
Gemini
Google
🦙
Ollama
Open-source, local
Free / No key
🔌
Custom
vLLM, Groq, OpenRouter…
Escalation Threshold
Bot confidence below this → hands off to human agent
45%
LenientStrict
Messaging Platforms
Enable the channels where customers will message you.
WhatsApp
Meta Cloud API
Webhook URL to paste in Meta
—
Facebook Messenger
Meta Page API
Webhook URL to paste in Meta
—
Agent Escalation Alerts
WhatsApp marketing messages require pre-approved Meta templates. Free-form messages only work within 24 hrs of customer interaction.
Business Information
The chatbot uses this to answer customer questions about your store.
Bot Greeting Message
Language & Tone
Courier Tracking API Keys
Connect BD courier APIs so the bot can auto-reply with live delivery status when customers ask "where is my order?"
Quick Reply Buttons
Control what happens when a customer taps one of the buttons shown after the bot's greeting.
Browse Products
Leave the field blank to keep the default behavior (in-chat catalog + website link).
Track Order
Leave the field blank to keep the default behavior (asks for a tracking number).
Talk to Agent
Leave the field blank to keep the default behavior (connects to your team).
Connection Status
Webhook URLs
WhatsApp
—
Facebook
—
Need public URL?
Run
Run
ngrok http 8000 and paste the https URL in Meta dashboard